Privacy Policy
At Disha Finedge LLP, your privacy is important to us. We are committed to handling your personal information with care and taking reasonable measures to protect it. This Privacy Policy explains how we collect, use, process and safeguard information when you visit our website, engage with our services or submit information through our website.
1. Scope and Definitions
"User" refers to you, as an individual, guest, browser or representative of an entity using our website.
"We", "Us" and "Our" refer to Disha Finedge LLP.
"Services" includes the services, tools, content and communications offered by Disha Finedge LLP.
Please also refer to our Terms and Conditions for additional information regarding use of the website.
2. Information We Collect
a. Information from Website Visitors
When you access the website, we may collect technical information such as IP address, device information, operating system, browser settings, referral URLs, timestamps, pages visited, time spent on the website, cookies and related technical information. This information may be used to improve the website, understand usage patterns and enhance user experience.
b. Information You Provide
If you submit an enquiry, request a callback, register for a service or otherwise provide information through the website, we may collect details such as your name, contact information, identification details where required, and information relevant to your investment or insurance requirements.
3. How We Use Your Information
- Communicating updates, alerts and service-related information.
- Responding to enquiries and verifying your identity when required.
- Providing and administering requested services.
- Maintaining records and supporting operational, regulatory and compliance requirements.
- Improving our website, services and user experience.
- Using aggregated or anonymised information for analytical and service-improvement purposes.
4. Data Security
We take reasonable and appropriate measures to protect personal information against unauthorised access, misuse, alteration or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
5. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected and to meet applicable legal, regulatory and compliance requirements. Where information is no longer required, it may be securely deleted or anonymised in accordance with applicable requirements.
6. Disclosure of Information
a. Privacy Assurance
We do not sell your personal information. Information may be shared where necessary to administer your requests, provide services or fulfil applicable legal and regulatory requirements.
b. Regulatory Compliance
We may disclose information to SEBI, other regulatory authorities, statutory bodies, courts or law-enforcement authorities where required by applicable law, regulation or legal process.
c. Third-Party Service Providers
Where required for service delivery, we may share relevant information with authorised service providers such as KYC registration agencies, technology providers, auditors and other vendors. Such sharing will be limited to the relevant purpose and subject to appropriate confidentiality and security requirements.
d. Service Delivery
We may share information with authorised partners or vendors involved in providing services to you, subject to applicable confidentiality, security and regulatory requirements.
7. Consent for Marketing Communications
Where required, we will obtain appropriate consent before sending promotional communications. You may opt out of marketing communications by following the instructions provided in the communication or contacting us.
8. Grievance Redressal
If you have concerns regarding the processing of your personal information or our services, you may contact us using the details below. We will acknowledge and address grievances in accordance with applicable regulatory and statutory requirements.
You may also approach the relevant regulatory or statutory authority where applicable.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, regulation, technology or our services. The updated policy will be posted on this page with the revised date.
10. Contact Information
Disha Finedge LLP
#3.9, 3rd Floor, Social Co-Working Spaces, #2161, 100 Ft Road, 4th Block, Banashankari 6th Stage, Ganigarapalya, Bangalore – 560062
Email: info@dishafinedge.com
Phone: +91 9886767117
